Shipping policy

🚚 Shipping Policy

1. Processing Time

  • Order confirmation: Immediately upon purchase.

  • Processing time: 1-2 business days (excluding weekends & public holidays).

  • During peak seasons (sales, festivals), processing may take up to 3 business days.

2. Domestic Shipping (India)

  • Shipping Time Frame : 1-2 Business Days

  • Delivery Time Frame : 4-7 Business Days

  • Free Shipping : On all orders 

3. Order Tracking

  • Once shipped, you’ll receive an email/SMS with a tracking number.

  • Track through our website or courier portal.

  • Contact us if you haven’t received tracking details within 3 business days.

4. Delays & Lost Packages

  • Unexpected delays (weather, strikes, etc.) may occur.

  • If your package hasn’t arrived within the estimated timeframe, please contact us.

  • We’ll work with the courier to locate or replace your item.

  • Claim requirements:

    • Notify us within 30 days of dispatch.

    • Provide your order number and any courier info received.

5. Address Changes & Errors

  • Please confirm your delivery address during checkout.

  • To correct an address after order placement, contact us within 12 hours.

  • Shipping to an incorrect or outdated address is customer responsibility.

6. Cancellations

  • Orders can be cancelled within 1 hour of placement (before processing starts).

  • Cancellation requests after processing begins may incur charges.